Imagine Live Help on your website that is fully customizable - to the minutest details of your brand identity. From the way a Live Chat window looks to the way a Live Operator chats, we customize the process from end to end.
You can customize Live Chat to fit into your corporate identity:

Visitor Live Chat Window can be customized to match your online branding scheme. We can coordinate the color of the Live Chat Window with your website colors. You can choose if you would like your logo to be a part of the Live Chat Window enabling full customization, along with the location of your logo and the Live Operator's name on the Live Chat Window.

Live Operator button can also be customized to sit nicely within your website interface. It comes with text options like "Live Operator Available", "Live Operator Not Available" and "Live Operator Being Paged". The color of this button can be changed to fit into your website theme.

Live Online Help through Canned Greetings/Messages are written exactly according to your business needs. Canned messages or greetings are a set of messages that are pre­written (with your approval) for Live Operators to use while providing live help to your customers through chat. We write a set of canned messages every time a new client comes in. Then we send this set of canned messages to you for approval, you can modify those as much as you want.

Live Help/ Greet Time Customizability allows you to decide when you want us to start a live chat with incoming visitors on the website. For some types of businesses, it works best if you greet visitors instantly and for others, delaying greeting by a few minutes and letting the visitor get comfortable before sending a message works best. We can beta test greeting time for a specified initial period, and help you choose which greeting time works best for your online business.

Benefits of Complete Customizability
The key benefits that come with this customizability are: