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6 Scenarios Where Live Chat Can Help Your Business

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Posted 2 days ago
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live chat service for business website

Live chat is essential for businesses to interact with online customers in real-time. It is like the front desk for a company in a digital environment. Having a conversation with an online visitor adds the necessary human touch to online shopping experience. There are a number of scenarios in which the availability of live chat […]

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How Multilingual Live Chat Can Help Your Business

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Posted 1 week ago
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multilingual support

Live Chat has enabled businesses to instantly talk to online visitors and generate more leads while enhancing online visitor experience. Online shoppers these days are quickly getting accustomed to the assistance offered to them via live chat, along with the time-efficient, round the clock availability of chat agents to help make purchase decisions. For businesses […]

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4 Tips on Offering a Memorable Customer Experience This Thanksgiving

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Posted 2 weeks ago
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Happy thanksgiving day 2016

The essence of Thanksgiving is showing gratitude and appreciation towards one another. This is an opportunity for all businesses to let their customers know how valuable they are to the company. Carrying out the tradition of appreciation, your business should celebrate Thanksgiving with enthusiasm. Make sure your staff is ready to offer exceptional customer care […]

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Tips to Improve Online Customer Engagement Rates

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Posted 2 weeks ago
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Tips how to improve online customer engagement rate

E-commerce businesses should endeavor to actively interact with their customers and focus on making the online experience unforgettable for them. What are the factors that impact customer engagement rates? In order to engage online customers, you need to grab their attention and stir their interest right from the start. There should be a proper Contact […]

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Tips for Online Retailers to Enhance Customer Retention

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Posted 3 weeks ago
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Techniques to retain online customers

Customer retention is a primary goal for all businesses. With the increasing cost of customer acquisition, businesses need to focus more on retaining current clients. However, retaining clients online can be tricky, considering the number of options they have available for making online purchases. Efforts and resources should be focused towards building rapport with online […]

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