Sales@liveadmins.com (877) 771-6067 Live Chat Need Live help?

Customer Service

6 Scenarios Where Live Chat Can Help Your Business

Author:
Posted 2 days ago
0 comment
live chat service for business website

Live chat is essential for businesses to interact with online customers in real-time. It is like the front desk for a company in a digital environment. Having a conversation with an online visitor adds the necessary human touch to online shopping experience. There are a number of scenarios in which the availability of live chat […]

read more

Tips for Online Retailers to Enhance Customer Retention

Author:
Posted 3 weeks ago
0 comment
Techniques to retain online customers

Customer retention is a primary goal for all businesses. With the increasing cost of customer acquisition, businesses need to focus more on retaining current clients. However, retaining clients online can be tricky, considering the number of options they have available for making online purchases. Efforts and resources should be focused towards building rapport with online […]

read more

5 Smart Sales Strategies to help you Engage More Customers

Author:
Posted 1 month ago
0 comment
engage online customers

Attracting and acquiring new customers is always a challenge. Most customers these days conduct research online, compare and analyze different product features and prices before making a buying decision. Brands that use smart sales and pricing strategies manage to gain the attention of more customers. In order to engage your audience, you need to market […]

read more

3 Things Live Chat Agents Should Never do

Author:
Posted 2 months ago
0 comment
Live Chat Agent

Live Chat is being used by businesses to connect with online visitors, ensure better lead generation and more ROI. Live chat agents can help a business build stronger relationships with online visitors by enhancing their experience.  When talking to online customers, there are some words and phrases that must never be used in conversations. Here […]

read more

Tips on Reinventing Your Online Customer Experience

Author:
Posted 2 months ago
0 comment
customer experience

One of the biggest challenges that online retailers face these days is low customer retention rate. Many customers leave a business because of inconsistent service, poor support; lack of information available on a shopping website or not finding personalized offers suiting their needs. Reinventing customer experience is essential for keeping your clients engaged and keep […]

read more