At Live Admins we offer you a package whole in all aspects. We are proposing an elaborate service package that constitutes of the following features:

• Greeters Recruitment and Training
• Reporting and Analytics
• CRM implementation
• Access to our CRM software for free

Our live chat application is equipped with sophisticated attributes that create an unsurpassable online experience for your customers. Inculcation of live chat support will indeed change the entire consumer experience about your site, and that too at a much lesser than what would cost you to have a call centre of your own. The best part of our deal is the incessant chat support for your consumers, at any time that they want to check out your site.

Of course this is an extra edge compared to general stores that get closed after hours. This is the benefit internet gives us and this is what we are making use of.

So, what are we doing in that 24 hour live support?

• Transform visitors into customers
  
  Our Web Greeters will be:

• Welcoming your visitors on their arrival to your site
• Assisting them throughout their sojourn
• Lending a hand to them in navigating through your site
• Serving as a live helpline 24 hours
  
  Maximum assistance is a possibility because our greeters have access to real-time customer track records as well as visitor activity roll and behavior patterns.
  
  We firmly believe that with increased customer interaction we will end up with enhanced customer agreement. This will in turn lead to incremental revenue per customer. The aim is always sustenance of long term growth.

• Optimize ROI on your internet marketing
  If you have gone out and made use of the best SEM techniques to drive quality traffic, this still does guarantee anything. However, if you instead include the fact that you will be offering live chat support, in your advertising, this results in generation of a dynamic marketing environment.
  Let us explain what is going on here. When a customer expresses interest in your site, our web greeters will expertly engage them in a live dialogue capitalizing on that nascent interest.

• Come to assistance of your customer instantly
  Dealing with your customers’ issues and dilemmas in real time is our motive. Our web greeters are skilled in doing just this. From initial information to appointment scheduling to billing, product support and status updates, our greeters do just about everything, and that too round the clock.

• Help in assuaging cart absconding
  Shopping cart abandonment is the biggest nightmare of internet marketers. Our target group is therefore the visitors who have a well set criteria and are very adamant about the product they are looking for on your site, but still don’t move to make a purchase
  
  Our Web Greeters spot this based on an associative study of visitor behavior and profile, the time he is spending on site and inquiring about a specific product. Then they employ the brute attack policy i.e. engaging the customer proactively in a personalized live chat session at the most crucial time- which is when they are absconding. This is mainly done by offering lucrative discounts as well as other incentives after your approbation.

• Qualify the Consumer and save the sale
  The form filling process is some times too frustrating for the online customer and is a huge contributing factor of cart abandonment. The frustration may be due to numerous reasons, like convoluting terminologies to security concerns to complex checking out. Inculcating live chat support will result in a substantial reduction in abandonment rates.

• Register online registrations
  As a part of their live chat, our web greeters will also be helping you in generation of registrations. This too results in lower abandonment rates.

•  Traffic sustenance
  We train our web greeters in customer relations & loyalty and retention strategies. Our greeters are using every bit of their persuasive skills in order to ensure your customers’ loyalty.

• Lead Generation
  Our Web greeter actually extracts personal information of your customers and not only engages the customer in a lively chat but also gives them what they are looking for.