Proactively Engage the Visitors in a live customer support
We have always known that, “The first impression is the lasting one.” Why should anything be different in internet marketing? That is what we are aiming at. Our Web Greeters will be greeting your costumer the moment he comes to your site, making sure he stays there. Wasn’t this what salesmen have been doing since the medieval times? Prolonging the stay of the customer and being very nice and supportive because goodness usually comes back with good karma.

Our Web Greeter will not for your customer to make the first move but will come ahead, introduce himself, greet your customer and offer his services, for any kind of assistance on the site. A sensible customer always appreciates Good Samaritan acts and hence this too will not go ignored.

Answer Questions and act as a live site Guide
Whenever one comes to a site, he finds a number of things he is not interested in, a lot of data useless to him and a multitude of products. Finding the product he is looking for can become a nightmare. Our Web Greeters have access to the product database and can answer to your queries in no time at all. They help your customers in navigating their way through your site.

Recommend Products and Services
Sometimes one just cannot find what he is looking for. The salesman instinct of our Web Greeter takes over here, suggesting products, asking your customer about his prerequisites and suggesting what he might be looking for or be interested in. Browsing the internet for this information is easy but the data out there is just too much to follow.

Produce Leads and Sales via Live Chat
Recruitment and training of live greeters involves a lot of immaculate training in marketing strategies suited to the group they are going to attend. Phenomenon like cart abandonment they are well aware of. They are taught to grab the personal details of the customer, the product of interest and the issues of concern, and offer lucrative bargains on that product/service. This can only be accomplished via live support. This is how our Web Greeters produce leads.

Execute Chat based Professional Sales Scripts
As mentioned earlier, our web greeters have been trained sufficiently in marketing strategies as well as human resources and inter-personal skills. Numerous workshops are held on interpersonal skills as well. A part of their training is following the professional sales chat scripts and implementing them in their day-to-day conversations. We have been employing tried and tested professional approaches, and have been training our greeters according to them.

Strengthen Customer Service 
We are basically building your customer service modality. We reinforce your brand, mirror your strategies and strengthen your individuality with each customer interface.

Reduce Cost of Acquiring New Customers   
Web Greeters will be doing all the acquiring for you now. We will be talking to every visitor coming on your site, and the over all cost you spend on marketing plans directed at acquiring new customers will definitely come back with more ROI.

Reduce Cost of Contact Center Operations
Imagine the expenditure on an entire call center you would have to hire as well as train to carry out your customer support services. Now forget that and picture our Web Greeters on your site. We are saving you time, resources AND manpower.