Is Your Service a Millennial Must-Have Is Your Service a Millennial Must-Have?

Good or bad, customer experiences are now being shared online more than ever before. From these experiences, other consumers determine which brands are worth spending their hard-earned time and money on. Millennials, meaning those born between the years 1981 and 1996, are now the largest group of consumers in the world. According to The Boston

Real estate Charting Real Estate’s Future with Artificial Intelligence (AI)

In 2019, the real estate business is much more than a location, a neighborhood, the total number of rooms, the style of architecture, and the final asking price. The abundance of information readily available online has essentially disrupted the market. The latest technology, simpler communication platforms, and increasingly sophisticated consumers – all three aspects have

Customer Voice Is the Customer Voice Coming In Loud and Clear?

During a conversation, are you listening to the other person or just hearing them? This is a question facilitators typically ask their students during a communication workshop. When one person is hearing another person reply, there are moments when we ‘tune out’ in anticipation of preparing our response. If one is truly listening, they would

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