Frequently Asked Questions

How can I begin using your live chat service on my website?

Visit our Software page and follow 3 simple steps to get started. Sign Up Download Software Paste Code and Start Chatting

Do you provide performance reports?

We offer a variety of reports that you may use for Performance Evaluation and Quality Control.

What happens if the service stops?

Our servers are available globally to ensure your visitors are attended to 24 hours, 7 days a week, and 365 days a year. Our support staff is also available at all times to assist you through any problems.

Can I initiate chats with my website visitors?

Our service offers Proactive Greeting that will automatically greet every visitor on your website instantly.

Will live chat work after business hours?

Our chat agents are available 24/7 and will be attending to your website visitors even if your business is closed for the day.

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