Frequently Asked Questions Blog

Can I try your software before purchasing it?

You can sign up and request for a free demo right here

If I am running more than one website, can I use your software?

You can use our live chat software on multiple websites at the same time.

How can I recover my password if I forget it?

You will find a ‘Forgot Password’ link at the top right corner of your software interface that will guide you how to reset your password.

Can I block an IP address from my end?

Yes, that is absolutely possible.

Does your chat offer VoIP and/or video chat?

Yes, our live chat supports both VoIP and video chat if you require the feature.

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