Our software can easily support multiple languages. We currently offer English, Arabic, Spanish and French. More languages can be added as per your requirements.
Chat Window Generator allows you to customize the way a chat window appears on their website. You can add a custom logo, features, change color schemes and styling through our visual editor.
Chat interfaces can be customized to include special offers and promotions within the chat window. Actionable buttons such as request a demo, or book now can also be seamlessly integrated.
Customers expect instant support and 24/7 customer service on the platform of their choice, be it phone, text or chat. Our technology ensures all your support mediums are well-integrated to provide a consistent experience across all channels.
We understand how critical it is to protect private information and have built our solution with those sensitivities in mind. Chat agents view only what you want them to see, and we develop detailed escalation plans to ensure that the right people have the right information, at the right times, to meet customers’ needs.
Our Artificial Intelligence tool helps in profiling every visitor who initiates a chat on your website. This way, you only get legitimate business queries and irrelevant queries are filtered out.
In this module, each website has a dedicated Account Manager that takes care of all of your website tickets and any problems that you may be facing.
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