With 24/7 live chat service, our agents can swiftly gather information from online visitors and qualify potential leads that come to your website, social media or business apps.
Our live chat agents are meticulously trained to understand your business and clients. This knowledge transfer enables them to deliver the finest customer service tailored to your specific business needs.
You can create unique and customized chat windows for your website that resonate with your brand.
Offer round-the-clock chat service in real-time to ensure your business doesn't miss any customer queries or leads.
Automated proactive greetings improve customer engagement by welcoming every visitor to your website with a friendly 'hello.'
Customers are sent customized greetings that personalize their website experience based on real-time insights.
Multilingual live chat in 4 different languages, which helps expand global reach and cater to a diverse customer base.
We empower you to make more well-informed business decisions with our Business Intelligence reports which give detailed analytics and data-driven insights.
Provide a smart routing system that optimizes chat efficiency by automatically guiding chats to the best-suited agents.
Every time a lead is identified on your website, you will be instantly informed via SMS and/or e-mail, as per your preference.
Chat2SMS enables customers to carry on conversations with the business through SMS on their mobile devices.
Seamless service provision with real-time quality control on chats, enabling swift assistance for chat agents during interactions.
Our chat solution can be integrated with Facebook Messenger so that all your customer queries can be handled in a seamless manner.
Our WhatsApp integration facilitates direct communication with customers on one of the world's most widely used messaging platforms.
Integrate Instagram with our chat solution. Your customer queries can be handled in a seamless manner.
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With LiveAdmins' managed live chat service, our trained agents handle every conversation on your behalf, 24 hours a day, 7 days a week. You don't need to hire, train, or schedule your own chat staff. This is different from chat software, where you use the platform but have your own agents respond to online visitors.
Yes. Before going live, our agents undergo a detailed knowledge transfer process specific to your business and industry. Whether you're in automotive, solar, real estate, law, healthcare, or any other sector we serve, agents are trained to represent your brand accurately and answer questions with confidence.
Absolutely. Our managed live chat service operates 24/7, 365 days a year, including evenings, weekends, and public holidays. This ensures no visitor leaves your website without being engaged, regardless of when they arrive.
LiveAdmins offers multilingual chat support in up to 4 languages, allowing you to engage a broader, more diverse audience and expand your reach across different markets.
LiveAdmins is the only managed live chat provider with virtually zero hold time. Our agents are ready to respond the moment a visitor initiates a chat, eliminating the delays that frustrate potential customers and drive them away.
Every time a qualified lead is identified during a chat session, you receive an instant notification via SMS and/or email, depending on your preference, so your sales team can follow up promptly.
Yes. Our Chat Window Generator allows you to fully customize the appearance and color of the chat window to align with your website's branding and tone.
Yes. LiveAdmins' managed chat service can be integrated with Facebook Messenger, WhatsApp, and Instagram, so customer queries across all these channels are handled by the same trained agents in a consistent, seamless manner.
Chat2SMS allows a website conversation to continue over SMS on the customer's mobile device. Once a visitor moves away from your website, the conversation doesn't have to stop—they can carry on the exchange via text message, improving engagement and reducing drop-offs.
You receive detailed Business Intelligence (BI) reports that provide data-driven insights into chat performance, lead volume, and agent activity, empowering you to make informed decisions about your customer engagement strategy.
Yes. LiveAdmins offers a 30-day free trial so you can experience the service firsthand before committing to a plan.
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877 771-6067
Headquarters. 205 North Michigan Avenue 
