Providing Real Time Support
to Online Students

LiveAdmins provides real-time engagement with your website visitors. With our solution, your education institute can answer student queries pertaining to academic programs, admission requirements, fee structure, scholarships, and campus life.

Our service enables 24/7 assistance to prospective and current students in making the most educated choices. Our solution is simple, effective and packed with powerful features.

Features

Business Intelligence Reports

Proactive Chat

Through our Proactive chats, we are able to meaningfully engage with students and help them with their queries in real time.

Multilingual Support

Multilingual Support

Our Live Chat service supports 5 languages so you can cater to a wider audience.

Intelligent Chat Routing

Intelligent Chat Routing

Our ICR system distributes chats based on agent availability, language settings and level of training.

Re-engagement

Re-Engagement

Our AI interface will re-engage the visitors who visited your website previously and will serve them with more relevant content.

Involve

Involve

With Involve, you can secretly assist the agent on how to handle a difficult situation or completely takeover the chats for full control.

Promotional Banner

Promotional Banners

We will help you promote special offers with easy-to-set-up banners so every visitor gets to see them as soon as they land on your website.

Education Flyers

[ flyer ]

5 Fascinating Benefits of Live Chat

LiveAdmins offers a platform for the Education Industry where students can get their questions answered and get up-to-date information. View this flyer to see how we can make a difference.

VIEW YOUR COPY NOW

WHY US?

Some of the leading universities and educational institutes are our clients. In 2016, we have conducted over 1.06 million chats for our education industry clients, and achieved 80% student satisfaction.

14 Second Average First Response Time

1.06 Million Chats

80.2% Meaningful Chats

760,000+ Meaningful
Chats

Zero Hold Time

17 Seconds Average
First Response Time

Frequently Asked Questions

Does the service stop if there are any problems?

The service is designed in such a way that it would not stop regardless of what the problem is. Unless there is an issue from the customer’s side, any issue can be settled immediately.

On which platforms does live chat work?

Be it a desktop, tablet or mobile – our chat system is fully responsive thereby delivering optimum visitor experience on every platform.

Is the live chat support available in any other language apart from English?

We offer chat support in 5 global languages that includes English, French, Arabic, German and Spanish to cover a wide range of markets all across the world.

Do you provide 24/7 chat services?

Absolutely, we ensure that our customers are provided with 24/7 chat support without any interruptions, delays or lags, all year long.

Request Demo

Fill out this form now to see how our solution can make a difference to your educational institute.

Our Partners

  • CHBO
  • David Benowitz
  • Dubai Airports
  • Dubai Tourism
  • FHH
  • Gitex
  • Rafih
  • Sapling
  • The Entertainer
  • Olive Street

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