Does the service stop if there are any problems?
The service is designed in such a way that it would not stop regardless of what the problem is. Unless there is an issue from the customer’s side, any issue can be settled immediately.
On which platforms does live chat work?
Be it a desktop, tablet or mobile – our chat system is fully responsive thereby delivering optimum visitor experience on every platform.
Is the live chat support available in any other language apart from English?
We offer chat support in 5 global languages that includes English, French, Arabic, German and Spanish to cover a wide range of markets all across the world.
Do you provide 24/7 chat services?
Absolutely, we ensure that our customers are provided with 24/7 chat support without any interruptions, delays or lags, all year long.