GETTING VISITORS ON YOUR WEBSITE IS EASY.
CONVERTING IS WHERE THE CHALLENGE BEGINS.
Our data-driven chat technology is designed to be completely customizable ensuring your visitors have the same experience on your website, as they would at your dealership. Our processes are always evolving and personnel are constantly being trained to stay ahead of the latest industry trends.
BOOST ONLINE CONVERSION WITH PREMIUM
CUSTOMER EXPERIENCE
AT 73-81% LIVE CHAT HAS THE HIGHEST SATISFACTION LEVEL
FOR ANY CUSTOMER SERVICE CHANNEL
(99firms.com, 2019)
Why Us
At LiveAdmins, we pride ourselves in delivering human conversations by instantly responding to every website visitor with personalized support and not just gather contact information to generate innumerable leads, rather develop trust and build relationships for your business.
- 24/7 Availability
- Multilingual Support
- Virtually Zero Hold Time
- Proactive Greeting
Brian Potter
Director of Marketing, A.M. Sun Solar
"One word or phrase that best describes our relationship with LiveAdmins would be value. We’ve already paid for the service multiple times over with the sales that we’ve made through our website chat, and through the customers that we’ve helped. It’s a very valuable service and we’re going to continue to use them. I’m very glad that we made the decision to go with them."
Wade Greene
Regional Manager, King's Jewelry
"LiveAdmins is making a difference for us by capturing customers, finding out what they're looking for, giving us a lot of data that we were missing before and giving us a place where we're able to reach out to them."
PENNY MCNAMARA
Head of Corporate Communications, The Entertainer
"The experience of the whole journey of working with LiveAdmins has been a completely seamless process for us. Response times are good. Feedback is good. It's a really important part of our customer service channel. And I definitely will recommend LiveAdmins to other businesses."
Ryan Uy
Director of Marketing, 2010 Office Furniture
"LiveAdmins provides a high level of support to us and our clients with their attentiveness, diligence and outstanding professionalism. We especially appreciate their ongoing commitment to helping us to continuously improve and adapting to change when necessary. In today’s world where everything is quickly becoming AI-driven, the human touch is becoming more of a rare commodity, and it’s wonderful to still be able to provide our customers a valuable online experience with positive human interaction."
Ellen Castle
Business Development Manager, A1A Solar Contracting, Inc.
"LiveAdmins has enabled another mode of communication via our website with our existing and potential new customers. Customers have the option of selecting SMS text as well. The operators are excellent. When we tweak our instructions, they are very quick to adapt. If there is an issue, they are quick to resolve it. I highly recommend LiveAdmins."
Client Favorite Features
Smart Unit Search
Swiftly searches for a unit’s make, model, colour, features and other variables, all during a chat
Smart Re-engagement
Real-time insights allow chat agents to personalize customer service experience in its entirety
CRM Integration
Through CRM integration you get the hottest leads delivered right within your existing CRM
Promotional Offers
Include special offers & promotional banners with actionable buttons within your chat
Actionable Reporting
Performance reports for various metrics to give you a holistic view and better control
Messenger Integration
All your Facebook queries can be handled within our software to deliver a consistent online experience
Involve
Jump into a conversation and take control or advise the chat agent whenever you want to (no additional software required)
Chat2SMS
Website visitors can take the dialogue on-the-go by requesting for an SMS conversation through your websites
Our Partners
Request a Demo
Fill out this form now to see how our solutions can make a difference to your powersports business