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Experience the Power of Instant Engagement

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Live Chat Software For Support

LiveAdmins has all the capabilities to be your best support partner. Our fully customizable live chat software facilitates instant, real-time communication, enabling you to engage effectively with your online customers. Experience seamless and consistent cross-platform support.

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Live Chat Software For Sales

Enhance your sales team's connectivity with customers across multiple touchpoints using our integrated live chat software. Integrate directly with your CRM and empower your team with the tools they need to acquire new customers and qualify more leads efficiently.

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Whether you're a small business or an enterprise, our software scales to meet your needs. 

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Software Chat Features

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Cross-Platform Support

Whether you prefer Windows, Mac or any other OS, our software will work seamlessly on all platforms no matter what.

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Intelligent Chat Routing

Automatically routes incoming chats to agents based on pre-set criteria such as the number of chats, industry knowledge and language expertise.

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Fully Responsive

Be it a desktop, tablet or mobile – our chat windows are fully responsive thereby delivering optimum visitor experience on every device.

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Seamless Integration

Our Live Chat Software seamlessly integrates with your existing softwares and platforms, ensuring a smooth implementation process.

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CRM Integration

Our live chat technology seamlessly integrates with all top-of-the-line CRM Software so leads are directly recorded in your system. 

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Facebook Integration

Your customers on Facebook Messenger can talk to chat agents directly from their Facebook profiles without having to visit your website. 

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BI Reports

Detailed reports providing insights into the overall performance of your business to help you make well-informed decisions for the future.

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Chat Window Customization

Modify the visual appearance, color scheme and features appearing on the chat window visible to visitors on your website.

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Instagram Integration

Integrate Instagram with our chat solution. Your customer queries can be handled in a seamless manner.

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FAQ's

LiveAdmins' live chat software is a fully customizable platform for businesses that want to manage their own chat agents in-house. It provides all the tools needed to engage website visitors in real time, qualify leads, and deliver consistent customer support, without relying on outsourced agents.

With the software, you control the chat function yourself using your own team. The managed live chat service, by contrast, provides you with LiveAdmins' trained agents who handle all conversations on your behalf. The software is the right choice for businesses that already have, or plan to build, an internal customer engagement team.

Yes. LiveAdmins' live chat software supports Windows, Mac, and all major operating systems. The chat windows are also fully responsive, delivering an optimal experience across desktops, tablets, and mobile devices.

Yes. The software integrates seamlessly with leading CRM platforms, so every lead captured through chat is automatically recorded in your system, eliminating manual data entry and ensuring nothing falls through the cracks.

The software automatically routes incoming chats to the most appropriate agent based on pre-set criteria, including the number of active chats, language expertise, and industry knowledge. This reduces wait times and ensures customers are connected with the agent best equipped to help them.

Yes. The Chat Window Customization feature allows you to modify the visual appearance, color scheme, and content of the chat window to align with your website's look and feel.

Yes. Customers on Facebook Messenger can connect directly with your agents from their Facebook profiles without visiting your website. Instagram integration is also available, allowing you to manage customer queries from that channel within the same platform.

The software includes Business Intelligence (BI) reporting, giving you detailed insights into agent performance, chat volumes, customer behavior, and business trends. This helps you continuously optimize your customer engagement strategy.

Yes. The software is built to scale. Whether you're a small business with a lean team or an enterprise managing high volumes of concurrent chats, the platform adapts to meet your operational needs.

You can request a demo or download the software directly from the LiveAdmins website. A 30-day free software seat is available to new customers.

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