SunPower by EmPower Solar
"From day one LiveAdmins has been thorough and accommodating to our company's unique needs. We were able to customize our solution to fit around our preferences and office hours. Their chat team and leaders are open and receptive to suggestions and feedback and we often recommend them to many other companies in our industry! I couldn't imagine NOT having this feature on our website now that we see how much traffic we are able to capture by having this there."
Sun First Solar
"The LiveAdmins team has been fantastic to work with. We are now able to capture more leads 24/7. It's like having an in-house rep who works day and night. LiveAdmins is a strong ROI."
VP Marketing & Sales
"LiveAdmins has definitely increased and improved our connection with incoming website traffic. The LiveAdmins chat feature has brought us some great leads that might have been lost otherwise. We've found the "chatters" to be extremely friendly, responsive, and accurate while engaging with visitors on our website. We consider them to be a part of our Exact Solar team!"
"Reliable, consistent, and an excellent return on investment. LiveAdmins allows our customer to have a quick, professional guide to our website. This is a must have if you want to convert more clicks to leads. The chat helpers have always been very professional and helpful. The design is nice, modern, and seamless. Their team works with our website providers and they accomplish tasks in an effective and efficient manner."
Director of Marketing
A.M. Sun SolarWatch Video
"One word or phrase that best describes our relationship with LiveAdmins would be value. We’ve already paid for the service multiple times over with the sales that we’ve made through our website chat, and through the customers that we’ve helped. It’s a very valuable service and we’re going to continue to use them. I’m very glad that we made the decision to go with them."
Bina Roy Desai
Inn at Saratoga
"The process of working with LiveAdmins has been seamless. The agents now know our hotel amenities, services, and promotions so well that we consider them to be an extension of our core team. Whether on desktop or mobile, our clientele love being helped 24/7 on the LiveAdmins chat function."
Director of Inside Sales
SunPower by Venture Solar
"Working with LiveAdmins has been easy and productive. They mastered our scripts and FAQs in a few days and now we have 24 hour coverage for job seekers, existing clients, and prospective customers who come across our website. This allowed us to capture more business and significantly improve our reaction time for customer service questions."
King's JewelryWatch Video
"LiveAdmins is making a difference for us by capturing customers, finding out what they're looking for, giving us a lot of data that we were missing before and giving us a place where we're able to reach out to them."
Leisure Days Gatineau
"LiveAdmins helped us in simplifying the communications between us and the visitors by providing a process that is easy to understand by a visitor."
ArrKann Trailer and RV
"Nothing but good things to say about LiveAdmins from ArrKann RV! Fast, prompt service from their staff, always willing to adapt and change their scripts or take feedback, and easy to use software for our staff!"
Business Development Manager
Crest Office Furniture
"We are very pleased with the level of service, attention to detail and quality of chat experience provided by LiveAdmins. They performed excellently in all aspects - great customer support, thorough on-boarding and scripting process, a commitment to learning our business and improving our results, and professional chat agents who communicate well with our customers."
"I was skeptical at first and I’m happy to say they delivered great results. Their team is very responsive and in touch with their dealers. They do a great job and I am extremely happy we partnered up with them."
Chief Sales Officer
Kensington Exclusive PropertiesWatch Video
“When a customer visits our website, a window quickly pops up where LiveAdmins is there to help them. We are happy to work with them to improve the customer service journey especially online."
Exclusive LinksWatch Video
“I think one of the key features of LiveAdmins is certainly the chat transcript that gets sent to us because that gives us details of the actual conversation that has taken place with our customer, giving us a lead in to our conversation that we are going to have in the follow-up.”
Business Development Director
Dubai College of TourismWatch Video
“We have found LiveAdmins to be very amiable and approachable and a great partner for the processes and programs that we have wanted to implement here at Dubai College of Tourism.”
Head of Corporate Communications
The EntertainerWatch Video
"The experience of the whole journey of working with LiveAdmins has been a completely seamless process for us. Response times are good. Feedback is good. It's a really important part of our customer service channel. And I definitely will recommend LiveAdmins to other businesses."
The BizMarketing GroupWatch Video
"LiveAdmins helps us generate more leads by providing excellent customer service to our website visitors 24/7. We have more visitors in the evening, when we are not working and that is when we really needed help handling those customers just as professionally as we would do in our business hours, and connecting them with the relevant person in our organization as and when required."
Company Formation Specialist
"LiveAdmins is very adaptable with our client needs. Whenever we want to release a new promotion or change our information that we release to our clients, that is always very quickly updated and our clients are regularly informed. It has made it a lot faster and efficient in regards to our client interactions. We would recommend LiveAdmins to any business wanting to start up,"
Head of Graduate Recruitment
University of DubaiWatch Video
"LiveAdmins has added value to University of Dubai, because we are there to serve people online 24/7. If anyone has a question, he can go online and will find someone who he can reach. We would recommend LiveAdmins to anyone because it will excel their customer service and their presence online."
Chief Executive Officer
SPF RealtyWatch Video
"The interaction with LiveAdmins has been fantastic. It's been extremely good. I would definitely recommend it to friends and associates. Not only from the real estate industry but even in other businesses."
Criminal Defense Attorney
The Law Office of Walter M. Reaves JR.
"Few years ago, I decided to add Live Chat to my website. After evaluating different vendors, I decided to go with the LiveAdmins. I couldn't have made a better choice. They have done a fantastic job and worked with me to come up with a script, and have been happy to make changes along the way. Whatever questions we have, they answer it."
Ijara Marketing, LLC
"We aimed to increase leads by 30%. We were thrilled when it resulted in a net increase of over 60% in the first 6 months. That was beyond our expectations in terms of cost savings and the short time it took to achieve it. What we appreciated most was their ability to adapt to the needs of our unique implementation, keep everyone happy, and deliver the expected results."
"We have been using LiveAdmins's service for over five years and are very satisfied with the results. They are great to work with, very receptive to edits to our web chat, and implement changes promptly. The WebGreeter service has added a lot of value to our website and continues to provide an additional way to deliver excellent customer service to our candidates and clients,"
Chief Operating Officer
"Live Chat has far exceeded any expectation we had envisioned when integrating their unique platform to our website. We are now going on our sixth year using their service. It's like they are a part of the company now and they treat our customers the same way. Business would not be the same without them. I highly recommend their service for anyone wanting to greet customers in real-time and give them a first class experience on your website."
© 2018 LiveAdmins. All rights reserved.