Privacy Policy

This privacy policy is for EU residents (coming online from European Union based on IP address) in compliance with GDPR which comes into effect from May 25th 2018.

This document contains information about collecting data of online users on the LiveAdmins LLC website during their stay on www.liveadmins.com. We respect the right to privacy of all online users on the LiveAdmins website. We only collect data of users upon consent as given during the chat conversation which includes the user’s full name, phone number and email address. This data is stored on secure servers in the United States. LiveAdmins has implemented comprehensive security controls, thus ensuring personal data of all users on the LiveAdmins website is secure and protected. LiveAdmins and its affiliates do not share this data with any third party organization. Our global partners and affiliates have signed confidentiality and non-disclosure agreements with us. The personal data that we receive from the client after they sign up for service or software will be used for the purpose of fulfilling the contract requirements, improve client experience and we may send marketing emails.

Cookies

A cookie is a small piece of data that a website asks the user (data subject) to be stored on his/her computer or mobile device. We use cookies to personalize visitor experience on the website. LiveAdmins stores the name of the data subject in cookies provided if the chat agent has asked for the name and the data subject gives it. LiveAdmins does not store any personal data in the cookies for more than 30 days. LiveAdmins and its affiliates do not share this data with any third party organization.

Data Breach

GDPR requires organizations to report data breaches to data protection authorities and to affected data subjects. LiveAdmins will report to all concerned parties if it becomes aware of data breach. In case of data breach, where private data is affected, LiveAdmins will cooperate with all concerned authorities as required by EU regulations.

Notice

In certain situations, we may be required to disclose personal data to meet national security or law enforcement requirements. We may disclose personal data to respond to court orders or legal process, or to establish or exercise our legal rights or defend against legal claims. We may also disclose personal information if it is necessary in order to prevent, investigate or take action regarding illegal activities, or as otherwise required by law.

Third Party Tools

We use Google Analytics on this website. To learn more about how Google uses this information, please visit www.google.com/policies/privacy/partners/

You can opt out from Google analytics tracking by installing a browser plugin. For more information, please visit https://tools.google.com/dlpage/gaoptout

We can also track location of visitors using ActiveCampaign on our website when they fill out a form. For more information on privacy policy of ActiveCampaign, please visit https://www.activecampaign.com/privacy-policy/

Self-Auditory Assessment

LiveAdmins performs self-assessment of the privacy policy at least once a year, copies of executive summary and remedial actions taken can be made available to the controllers (LiveAdmins clients) when requested by sending an email to [email protected]

Accepting the terms and conditions of LiveAdmins Live Chat Service and Software means accepting the privacy policy of LiveAdmins.

If EU data subjects want their personal data to be deleted, want any changes to be made to it or if you have any other queries regarding privacy policy, please send an email at [email protected] or call at +1 877 771 6067

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