Smart Tools
Our Smart Tools provide you with optimized live website support from the get-go! Offer a personalized customer experience in every chat window. Power up your Live Chat Solution with Smart Tools such as Proactive Re-engagement, Chat2SMS, Lead Alerts, and much more!
Management Features
Our easy-to-read Management Dashboard fits right into your existing workflows by tracking Logged In Resources, Chats in Progress, Chat Ratings, and more. From a built-in Ticketing System to a fully-customizable Attendance System, our lab-tested Management Features put you in control of the customer support ecosystem.
Chat Features
Boost your current visitor-to-lead ratio and gain a measurable return on investment by powering on Live Chat by LiveAdmins. Chat Features like an Agent Dashboard, Pre-Chat Qualification and Real-time Quality Control convert your website visitors into life-long customers.
Intelligent Engagement Tools
Be right where your customers want you – online and available 24/7 – with our Intelligent Engagement Tools. After-hours support engages customers and generates smart leads – even while you sleep. Transform visitors into genuine leads by activating Intelligent Engagement Tools such as Pro-active Greeting and an Interactive Live Chat Button.
Business Intelligence Reports
Measure the impact of various scripts and test out new variations through our handy dashboard. Enhance your understanding of customer’s needs with timely Business Intelligence Reports.
Integrations
Our seamless cross-platform integrations make customer engagement as simple as 1-2-3! Get the full benefit from your customized Live Chat Solution by linking Facebook, Google Analytics, WordPress and more.
Value Added Services
Our priority remains to help our clients grow their business with Value Added Services such as Promotional Banners, Chat Window Generator and Multilingual Support. Boost your business’s brand by providing an exceptional customer experience – day-in and day-out.
