Power up your solar business
with Live Chat Service
With 20+ years of experience in delivering cost-effective, high quality chat service, we thrive to convert your website visits into sales. We keep your business active 24/7 and ensure you never miss a lead!
In an industry that thrives on efficiency and customer satisfaction, LiveAdmins Live Chat Service for solar businesses offers multifaceted benefits. Our team instantly connects with your website visitors to swiftly address inquiries and guide prospective customers through the rather complex world of solar solutions. From understanding system specifications to comparing financing options, we stand by them.
Partnering with us ensures you're backed by an industry leader committed to your success.
How We Can Help
- We are available 24/7 throughout the year to help you increase sales and boost customer satisfaction.
- Our industry trained chat agents engage your website visitors via action-based triggers for instant resolutions.
- Real time support to queries in multiple languages for better customer service.
- Streamline customer interactions from multiple platforms for efficient support and a consistent visitor experience.
- Our chat agents are rigorously trained through your knowledge base to be able to perform as an extension of your own team.
- Actionable insights help you analyze customer trends and use meaningful data to develop marketing strategies accordingly.
Why It Works
Relevant Information
We proactively engage with your website visitors to guide them about your solar solutions and help them make informed decisions.
Personalized Engagement
Responses are tailored to each clients’ unique needs depending on whether they are looking for a residential or commercial solution.
Lead Generation
We capture valuable customer information during chats which you can nurture to convert into sales.
Nationwide Reach
With our multilingual chat agents, you can extend your solar expertise to clients cross country and benefit from a wider audience.
After Sales Support
Be available 24/7 to help clients with installation queries, troubleshooting and maintenance ensuring smooth customer experience.
Appointment Scheduling
Our team helps schedule appointments for site assessments, consultations or installations helping you streamline your customer support.
Popular features loved by clients
24/7 Availability
Multilingual Support
Proactive Engagement
Visitor Behavior Tracking
Instant Notifications
Dedicated Agents
ELLEN CASTLE
A1A Solar Contracting, Inc. Business Development Manager
"LiveAdmins has enabled another mode of communication via our website with our existing and potential new customers. Customers have the option of selecting SMS text as well. The operators are excellent. When we tweak our instructions, they are very quick to adapt. If there is an issue, they are quick to resolve it. I highly recommend LiveAdmins."
ERIC SCHNEIDER
StraightUp Solar Director of Business Development
"We greatly value LiveAdmins 24 hour customer chat service to start the solar journey for homeowners at any time. Their initial conversations allow our Solar Support Specialists to quickly finish our screening and reduce time to deliver a customized proposal. Thanks to our Client Success Manager's responsiveness and their team's adaptiveness to our scripts, we have a very productive, always-on application to convert leads to opportunities for our sales team."
NANCY SUMMERS
Sun Light & Power Director of Sales & Marketing
"As a solar installer in California, we rely on LiveAdmins to enable our customers to communicate with us every day. The greeters at LiveAdmins are courteous, friendly, and knowledgeable, and our customers have made comments about their pleasant experiences with them. Our client services account manager is very friendly and exceptionally responsive, and changes or revisions are made quickly. Due to the current pandemic, we are working remotely. Our customers can call us but many choose to interact with our LiveAdmins chat feature instead. We have received leads that have resulted in sales through LiveAdmins, and we consider their team to be part of our team."
SHERREN HARTER
Freedom Solar Power Director of Marketing
"We evaluated a number of web chat solutions and chose LiveAdmins because their service complemented our business efforts and enabled us to provide the premium customer service we're known for - the ability for customers to reach a real person when and how they prefer. The customer success team helped us integrate the chats with our CRM and dialer, provided us with a starting point for scripts and training, and the greeters not only understood the complexities of the solar business but also provided an experience that is very customized to our company and region. Our account manager and the trainers are very responsive to our requests and changing needs, the greeters provide professional and high-quality conversations that collect all of the relevant data we need, and they are adept at fielding challenging questions. Highly recommend it!"
Our Partners
Solar solutions simplified with
LiveAdmins Live Chat Service
Start your trial today.