On which devices does live chat works?
Be it a desktop, tablet or mobile – our chat windows are fully responsive thereby delivering optimum visitor experience.
Do you provide 24/7 chat services?
Absolutely. We ensure that our customers are provided with 24/7 chat support without any interruptions, delays or lags, all year long.
Can your agents connect chat visitors to our office by phone?
Yes. Through ‘Handover’ our agents can directly connect website visitor to you through phone call in matter of seconds.
Does the service stop if there are any problems?
The service is designed in such a way that it would not stop regardless of what the problem is. Unless there is an issue from the customer’s side, any issue can be settled immediately by fixing bugs or by shifting workload to another area.