Is the Live Chat support available in any other language apart from English?
We offer chat support in 5 global languages that includes English, French, Arabic, German and Spanish to cover a wide range of markets all across the world.
Will the customer queries regarding room reservation be answered?
Yes, our agents will have sufficient knowledge to efficiently deal with the customers everyday queries and guide them regarding the best hotel packages.
Do you provide 24/7 chat services?
Absolutely. We ensure that our customers are provided with 24/7 chat support without any interruptions, delays or lags, all year long.
Upon request, are chat transcripts provided?
You can get complete chat transcripts and data. We keep a record of all chats occurring, so chat transcripts can be forwarded to a list of email addresses.