WebGreeter® provides live chat service according to the needs of the business varying with its size, industry and customer base. We have served thousands of businesses all over the world. Our chat operators provide multilingual live chat service and support via advanced software technology.
We ensure you directly interact with your customers in real-time and our services fulfill their requirements
Your customers are provided with 24/7 continuous support without any interruptions, delays or time-lag
We offer support in English, Spanish, German, French and Arabic to cover different markets for your business
We add value to your business by engaging your visitors proactively that results in higher online conversions
Online retailing offers customers a convenient shopping experience from the comfort of their homes. Live Chat being an essential component enhances this experience and enables online businesses to answer all customer queries. Live chat has increased sales and profits for the retail industry by proactively engaging online visitors and assisting them throughout their stay.
WebGreeter has helped the auto industry generate more leads and increase sales. The live chat service significantly reduces the bounce rate. Chat operators are trained to understand the needs of the customers, giving them options about make, model and pricing. Providing 24/7 live online customer support and service, no visitor query goes unanswered.
WebGreeter has helped the online visitors on real estate websites find the right property that meets their needs and budget. The multilingual services provided has helped businesses in the real estate industry reach out to a wider audience.
WebGreeter enhances the service provided by online businesses in the hospitality and travel industry, by reaching out to customers who have multiple queries such as travelling costs and accommodation concerns. Through Live Chat such customers are provided with sufficient information, guiding them towards choosing the best suitable option. This results in better planning by the traveler who becomes more likely to purchase the plans or packages offered.
Live chat has optimized service delivery in the education industry by providing a platform to students to address their questions and inform them on their admission processes and requirements. Live Chat operators also help students find information about tuition fees, scholarships, health insurance, how to fill out admission forms etc. Moreover the multilingual chat services provided assists international students who are looking for information online.
Live Chat has helped law firms increase leads and reach out to prospective clients by connecting with them in real time. Chat operators are available 24 hours a day on the website and their job is to qualify prospective customers looking for legal advice and assistance. This information is then passed on to experts at the law firm in the form of chat transcripts who can then get in touch with clients.
Event management companies are utilizing live chat for customer support and conversion marketing. In addition to facilitating customers who want instant information regarding event planning, live chat support is also helpful in giving guidance to invitees during an event. Live chat operators on Event Management websites help prospective customers in the decision making process by offering them information according to their requirements.
Telecom sector is successfully using live chat support for streamlining customer complaint management. Live chat enables telecom companies to address customer queries regarding service and package details. Live Chat plays a significant role towards enhancing customer satisfaction and gathering feedback.
Accounting firms are benefiting from live chat by strengthening their customer base and increasing sales leads. Our chat operators on accounting firm websites are professionally trained to understand the needs of the visitor. Live Chat is a huge competitive advantage for accounting firms that are utilizing it since it allows them to serve their clients 24/7 in a better, quicker and smarter way.
Live Chat Support has improved the online customer experience for the healthcare industry since hospitals and clinics use it to book appointments and respond to patients’ queries. Instant availability and round the clock support are important features of the live chat service which are beneficial for those working in the healthcare sector.