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FEATURES
Handover
As soon as our chat agents identify a hot lead, they can instantly connect them with your business using Handover.
Chat2SMS
With Chat2SMS, website visitors can now get directly connected with sales teams while on-the-go through SMS.
Facebook Messenger Integration
By incorporating our live chat into your Facebook page, easily extend your customer support channels by connecting with followers.
LiveAdmins Connect
Our latest feature LiveAdmins Connect converts live chat sessions into video conversations for immersive and real-time engagement.
CRM Integration
Our technology seamlessly integrates with your existing CRM Software so customer and revenue management is never an issue.
Multilingual Support
Our live chat service supports more than 4 languages - the most compared to any other provider - so you can cater to a wider audience.
Involve
Allow sales personnel from your company to take over chats if they find something that requires immediate attention.
Visitor Behavior Tracking
In-depth details of the visitor currently engaged in a chat including chat history, previous visits, browsing history, active time, keywords searched etc.
Brian Potter
Director of Marketing, A.M. Sun Solar
"One word or phrase that best describes our relationship with LiveAdmins would be value. We’ve already paid for the service multiple times over with the sales that we’ve made through our website chat, and through the customers that we’ve helped. It’s a very valuable service and we’re going to continue to use them. I’m very glad that we made the decision to go with them."
Wade Greene
Regional Manager, King's Jewelry
"LiveAdmins is making a difference for us by capturing customers, finding out what they're looking for, giving us a lot of data that we were missing before and giving us a place where we're able to reach out to them."
PENNY MCNAMARA
Head of Corporate Communications, The Entertainer
"The experience of the whole journey of working with LiveAdmins has been a completely seamless process for us. Response times are good. Feedback is good. It's a really important part of our customer service channel. And I definitely will recommend LiveAdmins to other businesses."
Ryan Uy
Director of Marketing, 2010 Office Furniture
"LiveAdmins provides a high level of support to us and our clients with their attentiveness, diligence and outstanding professionalism. We especially appreciate their ongoing commitment to helping us to continuously improve and adapting to change when necessary. In today’s world where everything is quickly becoming AI-driven, the human touch is becoming more of a rare commodity, and it’s wonderful to still be able to provide our customers a valuable online experience with positive human interaction."
Ellen Castle
Business Development Manager, A1A Solar Contracting, Inc.
"LiveAdmins has enabled another mode of communication via our website with our existing and potential new customers. Customers have the option of selecting SMS text as well. The operators are excellent. When we tweak our instructions, they are very quick to adapt. If there is an issue, they are quick to resolve it. I highly recommend LiveAdmins."
