Request Demo
WHY US?
24/7 Availability
Our chat agents are available round-the-clock as per your requirement. You can opt for our service 24/7 or only in your off-hours.
Multilingual Support
The only live chat service provider offering chat services in 4 languages (English, Arabic, French and Spanish) to cater to a wider audience.
Lead Alerts
Every time a lead is identified on your website, you will be instantly informed via SMS and/or e-mail, as per your preference.
The Human Element
Our agents deliver exceptional customer experiences that add a personal touch to every interaction, so every experience is memorable.
Zero Upfront Hold Time
Website visitors are instantly connected to a chat agent without having to wait even for a second, so no chat is unanswered.
Proactive Chat
After a certain amount of time has lapsed, website visitors are proactively greeted through a chat window so no visitor query is missed.
OUR FEATURES
Handover
Get connected instantly with your office with the push of a single button. Your website visitor's phone can be connected to your office by our chat agent.
Facebook Integration
LiveAdmins allows Facebook fan page integrations so your social media visitors can chat to our agents without having to come to your website.
Involve
If a website visitor needs to be connected to your company’s representative, the chat agent can push the chat to your team member with a single click.
Smart Chat Routing
Smart routing system makes chat routing simple and efficient, based on your pre-defined metrics. Direct specific chats to a pre-defined chat agent.
Tara Bono
Marketing Manager, SunPower by EmPower Solar
"From day one LiveAdmins has been thorough and accommodating to our company's unique needs. Their chat team and leaders are open and receptive to suggestions and feedback and we often recommend them to many other companies in our industry! I couldn't imagine NOT having this feature on our website now that we see how much traffic we are able to capture by having this there."
Amy Li
Brand Director, Sun First Solar
"Working with the LiveAdmins team has been an exceptional experience. Thanks to their support, we have significantly improved our lead capture, operating 24/7 as if we have a dedicated in-house representative. This has been a great investment for us, showing strong returns."
Dara Bortman
VP Marketing & Sales, Exact Solar
"LiveAdmins has definitely increased and improved our connection with incoming website traffic. The LiveAdmins chat feature has brought us some great leads that might have been lost otherwise. We've found the "chatters" to be extremely friendly, responsive, and accurate while engaging with visitors on our website. We consider them to be a part of our Exact Solar team!"
Walter Murphy
Director of Inside Sales, SunPower by Venture Solar
"Working with LiveAdmins has been easy and productive. They mastered our scripts and FAQs in a few days and now we have 24 hour coverage for job seekers, existing clients, and prospective customers who come across our website. This allowed us to capture more business and significantly improve our reaction time for customer service questions."
Brian Potter
Director of Marketing, A.M. Sun Solar
"One word or phrase that best describes our relationship with LiveAdmins would be value. We’ve already paid for the service multiple times over with the sales that we’ve made through our website chat, and through the customers that we’ve helped. It’s a very valuable service and we’re going to continue to use them. I’m very glad that we made the decision to go with them."
