WebGreeter Fonctionnalités

CRM Integration

CRM Integration

Our technology seamlessly integrates with your existing CRM software so customer and revenue management is never an issue.

Multilingual Support

Multilingual Support

Our Live Chat service supports more than 4 languages – the most compared to any other provider – so you can cater to a wider audience.

Interactive Training Panels

Interactive Training Panels

At LiveAdmins, we never compromise on quality. Our interactive training panels allow for real time greeters’ training so you get the best quality at all times.

Involve

Involve

With Involve, you can monitor all the chats happening on your website in real time and jump in whenever you feel like.

Business Intelligence Reports

Business Intelligence* Reports

Our powerful Business Intelligence reports make it easier for you to look at your business performance so you always stay in control.

Re-Engagement

Re-Engagement

Our AI interface will re-engage the visitors who visited your website previously and will serve them with more relevant content.

Facebook Integration

Facebook Integration

Our Facebook integration lets you talk to clients directly without requiring them to come to your business website.

Fully Responsive

Fully Responsive

Be it a desktop, tablet or mobile – our chat windows are fully responsive thereby delivering optimum visitor experience on every platform.

Intelligent Chat Routing

Intelligent Chat Routing

Our ICR system distributes chats based on operator availability, language settings and level of training so visitors always get the best experience.

Customization

Customization

Our software is fully customizable as per your website design and theme. It also allows you to promote new offers and packages in real time to your website visitors.

Cross Platform Support

Cross Platform Support

Whether you prefer Windows, Mac or any other OS, our software will work seamlessly on all platforms no matter what.

Visitor Behavior Tracking

Visitor Behavior Tracking*

We track every visitor’s location so you can cater to a wider range of audience as per their cultural and personal preferences.

*In order to meet GDPR requirements, data subjects coming from European Union will not be able to enjoy services driven by LiveAdmins Visitor Behaviour Tracking and Business Intelligence.