HOW TO INSTALL LIVEADMINS PLUGIN IN WORDPRESS

HOW TO INSTALL LIVEADMINS PLUGIN IN WORDPRESS

OVERVIEW:

When You Do Not Have the Code

LiveAdmins Live Chat closes the gap between businesses and their website visitors. Boost your organization’s online customer experience by implementing LiveAdmins Live Chat Software Solutions on your website. Content Management Systems, such as WordPress, enable website owners to easily enhance their website’s functionality through plugins.

Follow these steps to install the WG Live Chat plugin on your website:

Step 1

First of all, log in to your WordPress dashboard. The address will look like this:

domain-name.com/wp-admin

 WordPress dashboard

Step 2

Next up, you have to download the WG Live Chat plugin. You can do this in one of two ways:

Option 1:

Download the plugin from WordPress Plugins directory page. A .zip file will be downloaded on to your computer.  Follow the link:

                https://wordpress.org/plugins/wg-live-chat/

Option 2:

Download the plugin from within your dashboard. Once you are in the dashboard, you should see a menu on the left-hand side. Click on the “Plugins” button to see a submenu. Scan the top of the page to locate the “Add New” button.

Add Plugin

  • When you click on the “Add New” button, you should see a search bar.  Enter in  the “WG live chat” keyword phrase into the search bar.

live chat software plugin

Step 3

Next, you have to install and activate the plugin. You have two options for this:

Option 1:

You can install it by uploading the .zip file you downloaded from the plugin directory page. For this, click on the “Upload option” and select the .zip file from your computer.

LiveAdmins Live chat software

Once you have uploaded the plugin, the“Install now” option will appear.  Click on the “Install Now” button to proceed.

live chat plugin install

Once you click on “Install Now”, you can then activate the plugin on the next page that appears. When you see the ‘Plugin installed successfully’ message, then click on the “Activate Plugin” button to complete the process.

live chat plugin active

Option 2:  

In this case, you can directly install and activate the plugin from “Add Plugins” page. Search for the keyword phrase “WG Live Chat” and select the desired plugin from the results.

liveadmins live chat

Upon installation, you will promptly see the “Activate” button. Click on the button and the activation will take place.

live chat software plugin activate

Once successfully installed and activated, the WG Live Chat Plugin can be found in the Installed Plugins list.

wordpresss plugin activate

Step 4

Once  the plugin is installed and activated, you should click on “WG Live Chat” from the menu and log in to your Dashboard. You will need the “WG Live Chat – Code Integration” file,  which you can download directly from the Dashboard. If you do not have the credentials, you can create your account at this stage. A confirmation email will be sent to your given email address. Use those credentials to log in to your dashboard.

liveadmins live chat plugin

liveadmins live chat plugin

Once you are logged-in, you will have to download the “WG live chat code integration”.zip file. Click on “PLUGIN EXTENSION FOR WORDPRESS” button under Easy Setup and a .zip file will then be downloaded on to your computer.

live chat for wordpress

Step 5

Next, you will upload the “WG live chat code integration”.zip file the same way the “WG Live Chat” plugin was uploaded earlier – directly from your computer. Click on the “Plugins” option from the menu and locate the “Add New” option on the top of the page.

Add Plugin

Step 6

Upload the “WG live chat code integration” .zip file from your computer, install and then activate it.

live chat plugin install

live chat plugin active

You will then see the newly installed and activated WG Live Chat in the Installed Plugins list.

activated live chat software plugin

Step 7

Hover over the “Settings” option from the menu and click on “WG Live Integration”.

LIVE CHAT SOFTWARE INTEGRATION

Step 8

We will provide you the code, all you have to do is paste the code in to the Plugin Installation window and click on the “Apply” button. Your WG live chat integration is now complete!

live chat software plugin for wordpress

OR

If you do not have the code available,  you can copy it from the Dashboard. Copy the code, paste it in to the Plugin installation window, and hit “Apply”.

live chat software license

When You Already Have the Code

Step 1

First, log on to your WordPress dashboard. The address will look like this:

domain-name.com/wp-admin

WordPress dashboard

Step 2

Download the “WG Live chat code integration” plugin from the given link. A .zip file will then download on to your computer.

(https://wordpress.thelivechatsoftware.com/wpdashboard/dashboard/assets/downloads/wg-live-chat-code-integration.zip)

Step 3

Next, you will need to upload the “WG-live-chat-code-integration” file. Click on the “Plugins” option from the menu and locate the “Add New” option from  the top of the page.

Add Plugin

Step 4

Upload the “WG live chat code integration” .zip file from your computer, install and then activate it.

live chat plugin install

live chat plugin activate

Step 5:

Hover over the “Settings” option from the menu and click on “WG Live Integration”. A new window will then appear.

LIVE CHAT SOFTWARE INTEGRATION

Step 6:

Finally, paste the provided code in to the Plugin installation window and click on the “Apply” button. WG Live Chat is now ready to use on your website.

live chat software for wordpress

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