Chicago – IL: March 21, 2017 – LiveAdmins, the market leader in live chat solutions for businesses has announced the launch of SuperWise- a product that enables monitoring of chats in real-time to improve quality of conversations.
SuperWise, is a vital part of the Live Chat software by LiveAdmins, helping enhance quality of conversations by assisting supervisors to keep a check on chat agents and guide them with instructions when needed.
General Manager Operations at LiveAdmins, Brian Smith says, “We are constantly upgrading our software with new features to provide better customer support. With SuperWise, our clients can now see all the chats taking place on their website in real-time, giving them more visibility.”
Voted as the best user-friendly interface (LiveAdmins Customer Service Annual Report 2015), SuperWise also helps in generating more valued conversations for an enhanced online visitor experience.
SuperWise is now available on all platforms. For more information, visit https://www.liveadmins.com/Superwise.
LiveAdmins is a leader in providing multilingual live chat solutions and services that enrich online visitor experience, customer satisfaction and the bottom line of businesses of all sizes. Our solutions are fully customizable, easy to set-up and always online, catering to over 10 industries across 8 time zones.