Google Tag Manager: Add LiveAdmins Live Chat to your website

Google Tag Manager: Add LiveAdmins Live Chat to your website

Learn how to add LiveAdmins Live Chat on your site with Google Tag Manager (GTM) by following this guide.

Step 1

Open https://tagmanager.google.com/ and login with your company credentials. This will be with your IT department or a relevant authority.

google tag manager
                                                                                    Figure 1

Step 2

You’ll come to a page named “All Accounts”. On the top-right of the page, look for “Create Account”. Click on this. Shown as (1) in Figure 1.

google tag manager
                                                                                    Figure 2

Step 3

A new page will open up, fill the form as you see fit, i.e. Account Name would be the company name, Country is where your business is located, etc. Fill this as per your requirements. Shown as (1) and (2) in Figure 2.

Container name will be the website URL you’re looking to add, in “Target platform”, you have to choose “Web”. Shown as (3) in Figure 2.

When you do the above, you will then click on the “Create” button at the bottom.

google tag manager
                                                                                   Figure 3

Step 4

You will see a new entry in Container name, with the website added. Click on the Container Name: (www.example.com). Shown as (1) in Figure 3.

google tag manager
                                                                                  Figure 4

This will open up a dashboard, Look for the box that says “New Tag”, and click on “Add a New Tag” in the box. Shown as (1) and (2) in Figure 4.

google tag manager
                                                                                     Figure 5

A new box will open up, click on “Tag Configuration” in the center circle. Your mouse cursor will change to a hand icon to denote this is being done right. Shown as (1) in Figure 5.

google tag manager
                                                                                   Figure 6

A slider will open to the right-side of the browser. You need to look for the “Custom” tag type, and click on “Custom HTML”. Shown as (1) and (2) in Figure 6.

google tag manager
                                                                                 Figure 7

At the top of the page, you can name the tag at the place you see “Untitled Tag” e.g. Live Chat Codes. You will see a big text box titled HTML, in this box, paste the code we provide to you using copy/paste. Shown as (1) in Figure 7.

The “Save” button at the top-right can now be clicked, this means you entered the HTML code successfully. Shown as (2) in Figure 7.

Once you have saved the code, Google Tag Manager has now been added to your website.

*In order to meet GDPR requirements, data subjects coming from European Union will not be able to enjoy services driven by LiveAdmins Visitor Behaviour Tracking and Business Intelligence.

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