Influencing the decisions of your target customers depends primarily on how well you understand them and their needs. While every customer you come across is different, the emotional triggers for most people are essentially the same. If you want to persuade your target audience you need to identify what is important to them. Humans are
For businesses, maintaining a positive image and reputation matters, at times simple mistakes can cause serious damage to a company’s brand name. This is especially true in the current digital era where customer expectations are high. Facing a crisis is inevitable for all sorts of businesses. Every business experiences crises in one form or the
Business Intelligence is a technology driven process where raw data is converted into useful information through different tools and software applications. The usage of Business Intelligence tools enable insight on data and information, allowing businesses to make that information highly useful, as well as actionable. According to a Gartner report, the total spending on business
You are likely to come across different types of customers while selling online. In order to deliver great service experience and build a strong customer base, your support team should change their approach while talking to different customers. Catering to the needs of customers involves understanding their expectations and offering them the right kind of
Having a strong sales team on board is directly related to the growth and success of a business. No matter how great your product is, without a team of assertive, confident, persistent and dedicated salespeople, your business will not witness growth beyond a certain point. The most successful salespeople are enthusiastic and have a positive
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