What happens if the service stops?

Our servers are available globally to ensure your visitors are attended to 24 hours, 7 days a week, and 365 days a year. Our support staff is also available at all times to assist you through any problems.

Can I initiate chats with my website visitors?

Our service offers Proactive Greeting that will automatically greet every visitor on your website instantly.

Will live chat work after business hours?

Our chat agents are available 24/7 and will be attending to your website visitors even if your business is closed for the day.