In order to understand your customers, the phrase “walk in the customer’s’ shoes” comes in handy. In the last few years, several innovative tools and techniques have been developed to analyze the behavior of online customers. Live Chat is one of the best ways to learn what online visitors landing on your website want, resulting
One of the biggest challenges for businesses is to collect customer feedback. Most customers find it a hassle to fill out surveys, since they include too many questions or are sometimes too confusing. What is the best way to gather feedback online in order to understand what your customers want? Using new channels and techniques
May 20, 2016 – Chicago, IL: LiveAdmins, the pioneer of aiding online sales and live customer support for businesses, has introduced ‘Handover’, a groundbreaking solution which allows companies to earn more by streamlining their business opportunities.