Five words: customer loyalty programs are crucial! Loyal customers are the best ambassadors for your brand. Research indicates that it costs a lot more to acquire a new customer than to retain an existing one. So how do you retain a customer? Through an effective and smart customer loyalty program. The latest in a series
Businesses are constantly looking at different strategies to improve their relationships with customers. In a world full of competition, having a strong and personalized connection with your customers is vital for success. There are several ways to achieve this. The first step is to understand what your customers really want. Having high emotional intelligence and
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