Customer service

Customer Service Increasing Online Sales through Excellent Customer Service

It is an established fact that the success of any business depends on the loyalty of its customers. But how can an online business make sure that a new customer is converted to a loyal and returning customer? Besides offering discounts and constantly improving the quality of your products, the way in which you deliver […]

Customer Dealing 5 Tips for Effectively Dealing with Customer Complaints

A good salesperson realizes the importance of effective communication in order to make a sale and satisfy customer complaints. Various customers have different attitudes, needs and negotiation styles. Some customers are more demanding verbally, while others might be more introverted. Just as a good salesman relies on effective communication and understanding customer needs to make […]

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