Customer Experience

customer experience on online fashion store Tips for Online Fashion Stores on Improving Customer Experience

Online fashion stores offer customers the convenience to shop for a wide range of products from a variety of brands. For fashion followers, these online stores not only give them the option to shop for clothes and accessories but their websites are a great way to learn about latest fashion trends. Online fashion stores need

Happy Mothers Day How E-Businesses can offer a Delightful Customer Experience on this Mother’s Day?

Mother’s Day celebrations have begun with the ordering of flowers, cakes, gifts and dine out reservations online. While E- Businesses are striving to sell their exclusive products to customers on this special day, making the experience delightful is extremely important. Online bakeries, retail stores, florists and courier services providers ought to keep their customer service

4 Useful Tips on Customer Journey Mapping for Startups

For every new business, customer acquisition and retention is a prior goal. However, without putting yourself in the customers’ shoes, you will not be able to create a delightful experience for them. Customer Journey Mapping is a smart approach that gives you complete understanding of your customers’ experiences at various touch points. It is a

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