Customer Experience

customer experience on online fashion store Tips for Online Fashion Stores on Improving Customer Experience

Online fashion stores offer customers the convenience to shop for a wide range of products from a variety of brands. For fashion followers, these online stores not only give them the option to shop for clothes and accessories but their websites are a great way to learn about latest fashion trends. Online fashion stores need […]

customer experience How Can Companies Use Mobile Apps to Improve Customer Experience?

Businesses today are turning towards innovative ways to improve customer experience. Companies are increasingly utilizing multiple channels to interact and communicate with customers. Being easily accessible via smartphones has become a priority for businesses. According to a research by GlobalWebIndex across 32 countries, it was revealed that 80% of all online adults now have a […]

4 Useful Tips on Customer Journey Mapping for Startups

For every new business, customer acquisition and retention is a prior goal. However, without putting yourself in the customers’ shoes, you will not be able to create a delightful experience for them. Customer Journey Mapping is a smart approach that gives you complete understanding of your customers’ experiences at various touch points. It is a […]

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