impact of poor customer service Die Auswirkung von schlechtem Kundendienst

Unternehmen die ständig schlechten Kundenservice bieten, werden irgendwann das Geschäft aufgeben müssen. Kunden heutzutage haben so viele Möglichkeiten, und würden sofort zur Konkurrenz gehen wenn sie eine schlechte Kundenservice Erfahrung hätten. Egal in welchem Geschäft Sie auch sind, Kunden möchten immer dass man ihnen zuhört und sie gut behandelt. Laut einer Studie von Walkerinfo, einer […]

small business 4 Tips for Small Businesses to Enhance Sales

It can be quite challenging for small business owners to turn visitors into customers. Devising a sales strategy that is cost efficient and promising requires thorough research of your target audience and competitors. Once you are well acquainted with customer trends, you can successfully pitch your products/services. It is a general notion that the most […]

online shopping Why people abandon shopping carts and how to minimize this practice?

Shopping cart abandonment is undoubtedly one of the most distressing issues when running an online business. According to research, a person who abandons an online shopping cart is not always a discontented customer. Therefore, businesses need to analyze the reasons behind this and implement strategies that can help them minimize this situation. The most common […]

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