Business Intelligence is a technology driven process where raw data is converted into useful information through different tools and software applications. The usage of Business Intelligence tools enable insight on data and information, allowing businesses to make that information highly useful, as well as actionable. According to a Gartner report, the total spending on business
Customer service is an essential part of any business organization and it can become a lot easier to deliver if businesses are more attentive towards the behavioral traits of consumers. Generation Y, which consists of people born during the late 80’s to early 90’s, has witnessed an increase in its spending power. According to a
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