live chat for hospitality industry

live chat for hospitality industry How Live Chat can Help Hospitality Industry with Customer Retention

If you are working in the hospitality industry, customer satisfaction and providing stellar customer service should be your top priority. For hotels and resorts, offering proactive customer support is essential for retaining customers. Having a functional website and utilizing efficient channels of customer communication can play a significant role in enhancing customer satisfaction levels. Using […]

online hotel How Hotels Can Gain Competitive Edge with Live Chat

The hotel industry is becoming increasingly competitive with a number of options available to travelers. While location and price pay a pivotal role in the customer buying decision, superior customer experience is integral to the hotel business. With a large percentage of people searching and booking hotels online, adding a chat feature to the hotel […]

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