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Customer-Friendly Culture 4 Ways to Implement a Customer-Friendly Culture

Whether you are a startup or a large scale business, you will have to implement a customer-friendly culture within your company. This is necessary to help you create more meaningful and stronger relationships with your customers in order to grow your business. A customer-friendly culture can be achieved by being open, projecting positive gestures and

customer through content How to Connect with Customers through Content

Creating valuable content is one of the best ways to communicate with your audience. Every business has its strategy when it comes to producing content. A lot of planning and attention is required to deliver content that engages the audience and gets the right results. Some people learn better by reading while others do by

Brand Persona 3 Essentials for Creating a Successful Brand Persona

Brand personality includes characteristics with which consumers can identify a company. Naturally, just as people connect on a deeper level with other people with similar traits as their own, they also tend to connect well with brands with which they share a common trait. The persona of a brand helps in shaping customers’ sentiments for

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