Love is in the air as Valentine’s Day is right around the corner. For businesses, this day brings a promising opportunity to enhance sales. Every year millions of dollars are spent on gifts, flowers, cakes and other items on Valentine’s Day. As most customers prefer ordering online, e-retailers need to come up with an effective
Online bookstores have made it quite hassle free for customers to shop for their favorite books, magazines and journals with just a few clicks. The ease with which people can find their favorite novels, history books or biographies on e-book stores has earned them millions of ardent book shoppers. However, exceeding the expectations of customers
With the constant evolution in technology and customer behaviour, every year brings new challenges for businesses to meet customer expectations. In order to successfully meet the expectations of customers, businesses need to implement the latest customer service trends. So what are the factors which will impact customer service in 2015? Below we have created an
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